Yes, although additional fees may apply for areas farther out. Remember prices do not include sales tax.

Yes, but once again please be aware that due to rising gas prices and the possible need for an extra truck and labor that travel fees can be quite high. Please call our office for a current quote.

No. We arrive early to set up so you get the entire rental time to play.

That depends on how many rentals we have that day. Generally we arrive 1-3 hours before the rental time begins. If we have a lot of rentals that day, we may need to set up as early as 4 hours in advance. If this is the case, we will call the Friday before to confirm that someone will be at the party location.

No. The jump should be clean when you get it. Magical Events cleans and disinfects after every rental.

Yes. A blower keeps air in the jump unit the entire time. Once unplugged they deflate. That's why we require an outlet within 50 feet of the unit or a generator. Longer cords can pop your circuit breaker so we bring our own heavy duty cords.

We love setting up at parks but most parks do NOT have electricity. If you want to set up at a park, you must rent a generator. We rent generators at a reasonable cost. Also, parks are first come, first serve so get your spot early in the day.

Cash or most major Credit Cards. If paying by cash, please have exact change as our staff members do not carry cash. If the balance is unpaid at the time of drop-off, the card on file will be charged. Full balance is due 72 hours BEFORE SET UP.

Cancellations MUST be made within NO less than 48 hours from the start of the rental. If a cancellation is made within 48 hours of the rental time, there will be no refund. Deposits are nonrefundable. WEATHER: We will rain-check due to bad weather up to 24 hours before your rental time (chance of rain must be higher than 50% in your city to reschedule due to weather). No rescheduling due to weather will be accepted less than 24 hours from your rental start time.

Yes all orders require a $50 Credit Card deposit. Deposits are nonrefundable

Most of our jumps (all of our character jumps for example) are 15'x15' which is a little bigger than many companies rent. Please note the space required for each jump (listed near the large picture) as some are VERY big and require extra space. When in doubt, measure your space to make sure it will fit. Jumps need room to be staked and they need room for the blower and can't rub against walls or trees as this may damage the jump. The sizes listed with each jump include the space needed for stakes etc. If you have stairs or a tiered backyard, please call our office to discuss options for setup

Check the requirements listed with each jump. Also, make sure you have at least a 4 feet of access to the area where it will be set up. The jumps can weigh up to 650 pounds so we need a clear path with ample room.

We can set up on Grass (our favorite and best for the kids), dirt, asphalt, and concrete. Sorry, we can't set up on any type of rocks as the constant rubbing will wear through the vinyl jumps.

Yes. There is a link in your receipt once you've ordered or you may contact our office.

Yes and no. You are not responsible for normal wear and tear on our units. Seams may develop tears in high traffic areas over a period of time. If this happens please call us immediately so we can remedy the situation. If damage occurs due to failure to follow our safety rules or negligence (i.e. not turning off the blower in high winds, allowing animals on or around the unit, using silly string in the unit, etc.) you will be responsible for all damages up to and including replacement of the unit, blower, etc. which can cost thousands of dollars. YOU ARE NOT ALLOWED TO MOVE ANY OF OUR EQUIPMENT FOR ANY REASON. If our stakes, blowers, or inflatable units are moved in any way you WILL BE CHARGED A $200 fee PLUS fees for any damage to the unit. Accidental damage will be covered by the damage waiver fee (if paid) and will be determined at the discretion of Magical Events owners. WE DO NOT ALLOW SILLY STRING TO BE USED IN ANY OF OUR UNITS AT ANY TIME. If silly string is used in any of the units, you will be charged the full amount to replace the inflatable unit. There is NO FOOD allowed in the units whatsoever. If food is found in the units, you will be charged a cleaning fee of $100-200 depending on the severity of the cleaning necessary. Absolutely no canned or glass beverages should be around the inflatable at any time. We don't want you, or us, to be in the situation of repairing damage, which is why we have you sign and initial on all of our safety rules so that you can be the trained operator.